Terms and conditions

Terms and Conditions and  Privacy Policy for www.bluedoorbakery.co.uk and associated sites

TERMS AND CONDITIONS

We reserve the right to alter our these conditions at any time.

For the purposes of this article, the term 'cupcakes' is interchangable with 'cakes' or any other baked goods.

Classes, Workshops and Guides

Please choose the date you book a class carefully as we aren’t able to offer refunds if you cancel. If you wish to change the date of your class, we can try and resell your class place for you. Only if we can re-sell the class place, you can change your booking to a gift voucher or another class date. Unfortunatey if it doesnt resell, your boking and payment for the class will be lost. Think of your class booking as a concert or airline ticket. 

Please park responsibly. We will not be liable for any parking fine occured while in one of our classes or visiting us.

We strongly suggest you consider taking a policy to cover emergency cancellations, you can buy these from http://www.cancelsure-insurance.co.uk/.

In the very unlikely event that we have to cancel a class, workshop or party, we will refund you in full. We we not be liable for reimbursing any expenses or costs resulting from us cancelling a workshop or class, for example (but not limited to)travel arrangements. By booking your class or workshop with us you accept that our liability is fully limited to the cost of the class.

You attend our workshops completely at your own risk, we will not be liable for any injuries or accidents that occur during your workshop.

We will not tolerate any verbal or physical absuse, either in person, on phone or by email. We reserve the right to refuse your booking and cancel your booking at any time if this happens.

If you give us notice of an allergy, we will do our best to work with this. We do not provide any allergen free cakes. The purpose of asking for any allergies is for lunch. We can only provide a gluten free lunch alternative.

During our workshops, we do take photographs, if you’d prefer not to have your photo taken or used in any material, please let us know.

If you would like to use photographs of the cakes you have made in the workshop on Facebook, Flickr, Twitter etc. you are welcome to do so, but please ALWAYS credit them with a note saying that they were made with at a Blue Door Bakery class with a link to our webpage.

We reserve the right to alter course and workshop content at any time.

We will not be held responsible on incur any costs for any parking tickets while participating in any of our classes. Please park responsibly.

All online guides are non refundable. They are our own techniques and are not to be replicated for your own guides or classes.

We do not allow under 18years old in our classes. The class will be expected to run at a pace to enable us to fit in all the skills other students are paying for. With this in mind, the class needs students who can work at the pace required and not be distracted.

Paying with a deposit

If paying with a deposit, £50 is required on booking although this is class dependant. The remaining balance is due 4-6 weeks before your class date. If booking with less than 4-6 weeks before a class, a deposit can not be used and the class must be paid in full on booking. If after paying the deposit, you can not for any reason attend the class, your deposit will be lost or in certain circumstances, exchanged for a voucher. This is Blue Door Bakerys decision as to whether a voucher will be issued. We strongly suggest you consider taking a policy to cover emergency cancellations, you can buy these from http://www.cancelsure-insurance.co.uk/.

If booking a class using a deposit and if after your booking is confirmed the class is then in a sale, you are required to pay the price of the class as it was when you booked the class. You are not entitled to a sale price once your class is confirmed as booked.

Vouchers

We do not offer refunds on any gift vouchers purchased.

Intellectual Property

All content on Blue Door Bakery’s website, Facebook page, Twitter, Instagram, Flickr account and all other social media is the intellectual property of Blue Door Bakery. By attending a course with Blue Door Bakery you agree not to copy or imitate this content for your own commercial purposes following the course. This includes Blue Door Bakery cake designs and course content.

If you run cake classes yourself or plan on starting to host cake classes or workshops, you MAY NOT use the cakes you have made during your class to promote your own classes or your business.

You may not use designs, lesson plans, class format, photographs, teaching techniques, pre class information, notes, wording or any other elements of the Blue Door Bakery class/workshop you attend for your own classes or the promotion of your own classes.

When booking a class, workshop or party please tell us if you have any allergies or dietary requirements.The workshops are held in a domestic kitchen, if you have a severe allergy, before booking please consider whether this is an appropriate environment for you to enjoy the class in.

 

Descriptions

We have done our best to ensure our descriptions and content on the website is accurate but we cannot be held responsible for any slight errors.

Pricing

We reserve the right to alter our pricing at any time.

Our prices are current at the time of bookings. We are under no obligation to issue a refund or gift voucher for any class booked outside an offer we are holding.

The Website

All text, images and content of this website is copyright and it may not be used or reproduced elsewhere without our permission.

We cannot be held responsible for the comments of external users posted to our linked sites, including (but not limited to) our Twitter profile, our Facebook pages, or our Flickr profile. If you do see anything offensive, please let us know and we will do our best to remove it if we consider that appropriate.

PRIVACY

At Blue Door Bakery we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. Our Privacy Policy has been provided and approved by website privacy policy provider LegalCentre.co.uk. This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In operating our website we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  • Information that you provide by filling in forms on our website, such as when you registered for information.
  • Information provided to us when you communicate with us for any reason.

Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file.  Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies.  This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you.  In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services.  To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
  • To meet our contractual commitments to you.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you.  We may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Storing Your Data

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

Third Party Links

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested.  Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.  Please do not hesitate to contact us at hello@bluedoorbakery.co.uk.